Project Coordinator, Customer Service

479

Lake Zurich, IL, United States
$25.00 - $30.00 ph; not specified; comprehensive b...
Customer & partner coordination
Edi & ecommerce support
Process & sop support
The Project Coordinator, Customer Service plays a critical role in supporting and enhancing customer service operations by serving as a central point of coordination across customers, external partners, and internal cross-functional teams

Job Summary

  • The Project Coordinator, Customer Service plays a critical role in supporting and enhancing customer service operations by serving as a central point of coordination across customers, external partners, and internal cross-functional teams.
  • Responsibilities include coordinating with Marketing, Manufacturing, Distribution/Transportation, and Customer Service to ensure timely, accurate order processing and communication, as well as supporting EDI and eCommerce implementations.
  • We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program.

Matching Summary

The Project Coordinator, Customer Service plays a critical role in supporting and enhancing customer service operations by serving as a central point of coordination across customers, external partners, and internal cross-functional teams.

Salary

$25.00 - $30.00 per hour; Not specified; Comprehensive benefits and programs

Skills & Requirements

Must-have

  • Customer & Partner Coordination
  • EDI & eCommerce Support
  • Process & SOP Support
  • Order Exception Management
  • Cross-functional Team Coordination

Nice-to-have

  • Strong organizational skills
  • Attention to detail
  • Ability to manage multiple priorities
  • Exceptional service standards
  • Flexibility and adaptability

Key Requirements

  • 3+ years relevant experience
  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Experience in regulated/healthcare environment preferred
  • Working knowledge of ERP systems

Work Rights

Not specified

Tailored Resume

Cover Letter