Bi Associate With English

Concentrix

Sofia, Bulgaria
Managing and maintaining reporting tools
Creating standard and client reporting
Automating reports from internal and client systems
The BI Associate is responsible for managing, maintaining and building reporting tools for performance management in a call centre environment

Job Summary

  • The BI Associate is responsible for managing, maintaining and building reporting tools for performance management in a call centre environment.
  • This position creates and maintains standard and client reporting to fulfil contractual reporting obligations and standard organizational reporting.
  • Partner with business to communicate, coordinate the retrieval, processing and distribution of reports.

Matching Summary

The BI Associate is responsible for managing, maintaining and building reporting tools for performance management in a call centre environment.

Skills & Requirements

Must-have

  • managing and maintaining reporting tools
  • creating standard and client reporting
  • automating reports from internal and client systems
  • building and enhancing databases and reports
  • data transformation tools knowledge
  • reporting solutions knowledge

Nice-to-have

  • strong sense of urgency
  • works well under pressure
  • develop relationships
  • professionalism

Key Requirements

  • 1-2 years of experience as BI Associate/Data Analyst/Business Analyst
  • Excellent communication skills in English (C1)
  • Demonstrated ability to multi-task, prioritize, and meet timelines
  • Knowledge of data transformation tools (Power Pivot, ETL, RDBMS, and Data Visualization) is required
  • Bachelor's Degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter