Customer Success Technician

Clayton Home Building Group

Murray, UT, United States
$54,500-$62,500 annual salary; bonus/equity: eligi...
Manage back-end construction activities
Conduct demonstration and verification walkthroughs
Deliver homes with zero defects
Manage the back-end construction activities while interacting with Customers, Trade Partners, municipalities, and other Oakwood associates to deliver a high-quality home

Job Summary

  • Manage the back-end construction activities while interacting with Customers, Trade Partners, municipalities, and other Oakwood associates to deliver a high-quality home.
  • Conduct Demonstration and Verification walkthroughs with Customers before closing and deliver all homes with Zero Defects at the time of closing.
  • Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP.

Matching Summary

Manage the back-end construction activities while interacting with Customers, Trade Partners, municipalities, and other Oakwood associates to deliver a high-quality home.

Salary

$54,500-$62,500 Annual Salary; Bonus/Equity: eligible for additional performance incentives bonus opportunities; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Manage back-end construction activities
  • Conduct Demonstration and Verification walkthroughs
  • Deliver homes with Zero Defects
  • Coordinate and manage Trade Partners
  • Conduct daily inspections of homes
  • Maintain accurate records
  • Resolve homeowner issues quickly

Nice-to-have

  • Desire to learn residential construction
  • High degree of self-awareness
  • Positive attitude and exemplary customer service
  • Willing to participate in emergency on call schedule

Key Requirements

  • Valid driver's license and reliable vehicle
  • Ability to perform essential job functions safely
  • Willing to participate in Rotational Emergency on call Schedule

Work Rights

Not specified

Tailored Resume

Cover Letter