Customer Service Manager

Konekt

Melbourne, Australia
On-site
Lead teams to deliver customer service
Experience in high-volume call environments
Ability to use multiple technology platforms
The Customer Service Manager will lead a dynamic team to deliver exceptional care outcomes across Australia

Job Summary

  • The Customer Service Manager will lead a dynamic team to deliver exceptional care outcomes across Australia.
  • This role involves driving the team to assist stakeholders in booking services via the Mobility platform.
  • Join a supportive and values-driven team that makes a meaningful impact in the disability and aged care support sectors.

Matching Summary

The Customer Service Manager will lead a dynamic team to deliver exceptional care outcomes across Australia.

Skills & Requirements

Must-have

  • lead teams to deliver customer service
  • experience in high-volume call environments
  • ability to use multiple technology platforms

Nice-to-have

  • knowledge of Aged Care and NDIS
  • proactive and can-do attitude
  • dedication to best-in-class customer service

Key Requirements

  • experience in customer service management
  • strong time management and multitasking skills
  • excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter