Brandonlakes Animal Hospital is seeking a Client Service Representative (CSR) to serve as the primary point of contact at their clinic in Cisco, TX. The ideal candidate should possess strong customer service skills, a friendly demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Responsibilities include understanding and communicating scheduled appointments, operating a multi-line telephone system, accepting payments, and maintaining accurate client and pet records.
AmeriVet is committed to your growth, development, well-being, and success with tailored development programs, competitive pay, and comprehensive benefits.
Matching Summary
Match Score: 85
Brandonlakes Animal Hospital is seeking a Client Service Representative (CSR) to serve as the primary point of contact at their clinic in Cisco, TX. The ideal candidate should possess strong customer service skills, a friendly demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Skills & Requirements
Must-have
professional phone etiquette
prioritize and complete tasks
problem solve and adapt
excellent customer service skills
computer efficiency
detail-oriented
Nice-to-have
compassionate and well-mannered
calm in emergency situations
create a welcoming environment
Key Requirements
HS Diploma or educational equivalent
Available to work weekends and holiday rotations
Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)
One year of customer service representative experience
Knowledge of veterinary medical terminology and procedures