Professional Development Operations Manager

Amplify Health

Remote
Base: $70,000 - $85,000; bonus/equity: annual disc...
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Professional development coordination
Customer inquiry management
Salesforce data maintenance
** Amplify Health is seeking a Professional Development Operations Manager to support the planning and delivery of professional development experiences for educators. The role requires strong organizational skills, customer engagement abilities, and proficiency in Salesforce to manage workflow and data effectively. **

Job Summary

  • Oversee and coordinate Amplify Professional Development, executing processes that support preparation, scheduling, updates, and delivery.
  • Manage a wide range of customer inquiries, including recommending appropriate professional learning services, gathering event logistics, and addressing questions related to purchases.
  • Maintain accurate customer and session data in Salesforce in alignment with established SLAs.

Matching Summary

Match Score: 75

** Amplify Health is seeking a Professional Development Operations Manager to support the planning and delivery of professional development experiences for educators. The role requires strong organizational skills, customer engagement abilities, and proficiency in Salesforce to manage workflow and data effectively. **

Salary

Base: $70,000 - $85,000; Bonus/Equity: Annual discretionary bonus; Benefits: 401(k), health insurance, PTO

Skills & Requirements

Must-have

  • Professional development coordination
  • Customer inquiry management
  • Salesforce data maintenance
  • Cross-functional collaboration

Nice-to-have

  • Process improvement implementation
  • Fast-paced environment adaptability
  • Customer communication across levels

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2+ years in education or educational publishing/technology
  • 1+ year using Salesforce or similar systems
  • Proficiency in Google Workspace

Work Rights

Not specified

Tailored Resume

Cover Letter