Base: $18.25 ph; bonus/equity: not specified; bene...
Customer service for patients
Patient registration and paperwork
Answering phone calls promptly
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD
Job Summary
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.
This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration.
Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Matching Summary
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.
Salary
Base: $18.25 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401k
Skills & Requirements
Must-have
Customer service for patients
Patient registration and paperwork
Answering phone calls promptly
Processing medical insurance information
Handling cash and co-payments
Nice-to-have
Happy, welcoming, can-do attitude
Passion for helping others
Flexible/adaptable nature
Key Requirements
High School Degree or GED
Experience in high-volume service industry preferred
Computer Proficiency and superior keyboarding skills