Customer Service Analyst

The Timken Company

New Castle, Delaware, United States
On-site
Customer service and sales support
Order and quote processing
Erp system proficiency
A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond

Job Summary

  • A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond.
  • This position supports all customer-related activities related to in-house orders as assigned and coordinates between Sales, Engineering, Operations, and Customers.
  • New employees can start contributing right away, and there are many opportunities to advance your career at your own pace.

Matching Summary

A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond.

Skills & Requirements

Must-have

  • Customer service and sales support
  • Order and quote processing
  • ERP system proficiency
  • Cost estimation and margin application
  • Cross-functional coordination
  • Strong communication skills

Nice-to-have

  • Ability to multi-task and set priorities
  • Works independently and collaboratively
  • Technical support to suppliers and customers
  • Administrative and organizational skills

Key Requirements

  • Bachelor’s degree with minimum 2 years experience or high school diploma with 5+ years customer service experience
  • Proficient in Microsoft Office software
  • Working knowledge of ERP systems, preferably Epicor

Work Rights

Not specified

Tailored Resume

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