Vie 2026-malaysia-fhs Customer Support Officer-h/f
Airbus
Sepang, Malaysia
Customer order processing
Part delivery
Proactive status updates
The Customer Support Officer is the primary customer focal point responsible for processing customer orders for parts, ensuring timely and quality delivery with proactive status updates
Job Summary
The Customer Support Officer is the primary customer focal point responsible for processing customer orders for parts, ensuring timely and quality delivery with proactive status updates.
Key responsibilities include processing customer demand, identifying solutions for stock shortages, and coordinating with various departments to ensure part delivery.
This role supports IT tool deployment, automation initiatives, and proposes process adaptations to enhance efficiency.
Matching Summary
The Customer Support Officer is the primary customer focal point responsible for processing customer orders for parts, ensuring timely and quality delivery with proactive status updates.
Skills & Requirements
Must-have
customer order processing
part delivery
proactive status updates
stakeholder interface
process adaptation
Nice-to-have
customer satisfaction mindset
work with autonomy
team working
negotiation skills
attention to details
Key Requirements
Diploma with min 2 years relevant working experience