Lobby Host

KATONG HOLDINGS PTE. LTD.

Singapore, Singapore
Base: highly competitive salary; bonus/equity: not...
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Guest check-in and check-out procedures
Cashier float management and audit preparation
Knowledge of hotel reservation systems
** Hotel Indigo Singapore is seeking a Lobby Host who embodies warmth and individuality, ensuring a welcoming experience for guests. The role involves guest interactions, managing front desk operations, and maintaining high service standards. Ideal candidates will have a background in customer service and a passion for hospitality. **

Job Summary

  • Hotel Indigo colleagues deliver inspired, personal service that embraces individuality and diversity to create memorable guest experiences.
  • The role involves managing front desk operations including guest registration, handling inquiries, maintaining financial accuracy, and promoting hotel packages.
  • Employees receive a competitive salary and benefits package including meal allowance, birthday off, medical and dental benefits, insurance coverage, and special employee rates at IHG hotels worldwide.

Matching Summary

Match Score: 75

** Hotel Indigo Singapore is seeking a Lobby Host who embodies warmth and individuality, ensuring a welcoming experience for guests. The role involves guest interactions, managing front desk operations, and maintaining high service standards. Ideal candidates will have a background in customer service and a passion for hospitality. **

Salary

Base: Highly competitive salary; Bonus/Equity: Not specified; Benefits: Meal Allowance, Birthday Off, Medical Benefits, Dental Benefits, Insurance Coverage, F&B Discount, Special Employee Rate

Skills & Requirements

Must-have

  • Guest check-in and check-out procedures
  • Cashier float management and audit preparation
  • Knowledge of hotel reservation systems
  • Customer service and guest interaction
  • Upselling hotel packages to improve revenue

Nice-to-have

  • Local neighborhood knowledge
  • Positive and warm guest engagement
  • Team collaboration and communication
  • Proficiency in Microsoft Office
  • Adherence to brand standards and policies

Key Requirements

  • High School or Vocational Certificate in Hotel Administration or equivalent
  • Minimum 1 year guest/customer service experience
  • Proficient in English reading and writing
  • Proficient in Microsoft Office and Front Office System

Work Rights

Not specified

Tailored Resume

Cover Letter