Subaru Service Greeter

Hendrickkiaofconcord

Durham, North Carolina, US
Onsite
Customer greeting and check-in
Vehicle service assistance
Service advisor support
Hendrick Subaru Southpoint is seeking a Service Greeter to assist customers in the service drive area, handling vehicle check-ins, advising on maintenance, and ensuring a positive customer experience. The ideal candidate should have experience in automotive or customer service, possess excellent interpersonal skills, and be organized

Job Summary

  • Greets customers in the service drive area and assists them with the process of checking vehicle in for service.
  • Assists Service Advisor by working with customer and technician to identify required maintenance and may advise customers on necessary and recommended services.
  • Assists customers with reviewing documentation, processing payment, and returning keys for completed services, and schedules appointments with customers.

Matching Summary

Match Score: 85

Hendrick Subaru Southpoint is seeking a Service Greeter to assist customers in the service drive area, handling vehicle check-ins, advising on maintenance, and ensuring a positive customer experience. The ideal candidate should have experience in automotive or customer service, possess excellent interpersonal skills, and be organized.

Skills & Requirements

Must-have

  • Customer greeting and check-in
  • Vehicle service assistance
  • Service advisor support
  • Moving vehicles
  • Payment processing
  • Appointment scheduling

Nice-to-have

  • Servant leadership
  • Teamwork through trust
  • Commitment to customer enthusiasm
  • Passion for winning
  • Accountability at all levels
  • Continuous improvement

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of experience
  • Automotive or customer service experience
  • Basic knowledge of vehicle mechanics
  • Valid Driver's License
  • Intermediate Microsoft Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter