Branch Service Officer (outsourcing)

UOB United Overseas Bank Limited

Bachelor's degree or equivalent
Strong customer service mindset
Proficient in ms office applications
The role involves responsible for account opening and maintenance services across all segments while ensuring SLA compliance

Job Summary

  • The role involves responsible for account opening and maintenance services across all segments while ensuring SLA compliance.
  • Candidates must exercise vigilance to highlight unusual transactions and comply with operational control and audit procedures.
  • UOB offers an equal opportunity environment guided by values of being Honorable, Enterprising, United, and Committed.

Matching Summary

The role involves responsible for account opening and maintenance services across all segments while ensuring SLA compliance.

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent
  • Strong customer service mindset
  • Proficient in MS Office applications
  • Knowledge of banking laws and regulations
  • Excellent communication skills

Nice-to-have

  • Positive CAN-DO attitude
  • Knowledge of company types and KYC requirements
  • Fluency in VBA/VBS programming
  • Pleasant voice and work etiquette
  • Resourceful and proactive approach

Key Requirements

  • Bachelor's degree required
  • English fluency required
  • Banking knowledge advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter