The role involves supervising all Front Office sections and other hotel operational departments to ensure smooth daily operations
Job Summary
The role involves supervising all Front Office sections and other hotel operational departments to ensure smooth daily operations.
Candidates will be responsible for managing reception, cashier, telephone, reservation, and baggage services while optimizing room usage to increase revenue.
The position requires handling security-related tasks such as directing guests during incidents and maintaining appropriate cash floats following established credit policies.
Matching Summary
The role involves supervising all Front Office sections and other hotel operational departments to ensure smooth daily operations.
Skills & Requirements
Must-have
Supervise Front Office sections
Manage reception and cashier services
Monitor staff behavior and performance
Handle security-related guest incidents
Optimize room inventory for revenue
Authorize rate changes and cash advances
Nice-to-have
Positive guest experience focus
Prompt courteous service delivery
Coordination with security teams
Key Requirements
5 working days commitment
Availability for rotational shifts including weekends and public holidays