It Support Analyst

techcompaniesportugal.fyi

Base: not specified; bonus/equity: discretionary b...
Onsite
First point of contact for it issues
Troubleshooting and problem solving skills
Providing training on hardware and applications
At PwC, you’ll work with world-leading technology including A.I. and be supported with coaching, flexibility, and a culture where you truly belong

Job Summary

  • At PwC, you’ll work with world-leading technology including A.I. and be supported with coaching, flexibility, and a culture where you truly belong.
  • The role involves being a frontline and onsite contact providing IT support, training, and continuous improvement for PwC Wellington office staff.
  • PwC offers discretionary bonuses, wellbeing allowances, flexible working, paid parental leave, and leadership development opportunities.

Matching Summary

At PwC, you’ll work with world-leading technology including A.I. and be supported with coaching, flexibility, and a culture where you truly belong.

Salary

Base: Not specified; Bonus/Equity: Discretionary bonus opportunities; Benefits: Retail discounts, wellbeing allowance, life & income protection, paid sick leave, group-rate health insurance

Skills & Requirements

Must-have

  • First point of contact for IT issues
  • Troubleshooting and problem solving skills
  • Providing training on hardware and applications
  • Managing documentation and knowledge base
  • After hours support on rostered basis

Nice-to-have

  • Passion for technology
  • Exceptional customer service skills
  • Ability to build strong working relationships
  • Strong analytic skills for application support
  • Supportive coaching culture

Key Requirements

  • IT degree or related IT qualifications
  • Excellent verbal and written communication skills
  • Strong problem solving and listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter