Guest Services Officer (Wild Wild Wet)

NTUC Club

Pasir Ris, Singapore
Not specified
Ticketing and turnstile operations experience
Frontline guest service and enquiry handling
Upselling membership and promotional offers
The Guest Services Officer position at NTUC Club involves managing guest operations at Wild Wild Wet, focusing on ticketing, customer service, and facility management. Candidates should have a background in hospitality or tourism and be comfortable in a dynamic outdoor setting

Job Summary

  • The role involves performing comprehensive Guest Services Operations including ticketing, turnstile, and locker management at Wild Wild Wet.
  • Candidates must handle guest enquiries, complaints, and provide accurate information on park attractions and promotions professionally.
  • The position requires supporting daily administrative reporting and assisting the Supervisor with operational processes and procedures.

Matching Summary

Match Score: 85

The Guest Services Officer position at NTUC Club involves managing guest operations at Wild Wild Wet, focusing on ticketing, customer service, and facility management. Candidates should have a background in hospitality or tourism and be comfortable in a dynamic outdoor setting.

Skills & Requirements

Must-have

  • Ticketing and turnstile operations experience
  • Frontline guest service and enquiry handling
  • Upselling membership and promotional offers
  • Comfortable working outdoor environment
  • Availability for weekends and public holidays

Nice-to-have

  • Friendly and professional interpersonal skills
  • Proactive guest engagement capabilities
  • Team player attitude in fast-paced settings

Key Requirements

  • Higher Nitec/Nitec in hospitality/tourism management
  • 1 - 2 years of relevant experience
  • Basic computer literacy for ticketing systems

Work Rights

Not specified

Tailored Resume

Cover Letter