Director, Key Customer Management, Digital Commerce - Ali

Coca-Cola

Shanghai, China
**
10+ years fmcg experience
Digital commerce customer management
Joint business planning leadership
** Coca-Cola is seeking a Director of Key Customer Management for Digital Commerce in Shanghai, responsible for managing strategic partnerships with digital commerce platforms like Ali-Tmall and Taobao. The role requires extensive experience in customer management within the FMCG sector, emphasizing strategic planning and execution to drive growth. **

Job Summary

  • This role is accountable for managed accounts' P&L and overall business results delivery while shaping specific customer strategies.
  • The selected candidate will need to be based in Shanghai and follow a hybrid work setup with limited relocation available.
  • You will orchestrate cross-functional alignment across RGMX, RTM, Marketing, Supply Chain, Finance, and bottlers to ensure customer plans are executed.

Matching Summary

Match Score: 75

** Coca-Cola is seeking a Director of Key Customer Management for Digital Commerce in Shanghai, responsible for managing strategic partnerships with digital commerce platforms like Ali-Tmall and Taobao. The role requires extensive experience in customer management within the FMCG sector, emphasizing strategic planning and execution to drive growth. **

Skills & Requirements

Must-have

  • 10+ years FMCG experience
  • Digital commerce customer management
  • Joint business planning leadership
  • P&L accountability for accounts
  • Fluent English and Mandarin
  • Cross-functional stakeholder orchestration

Nice-to-have

  • Strategic partnership building
  • Senior-level negotiation skills
  • Growth mindset culture fit
  • Agile communication style

Key Requirements

  • Bachelor's degree in Business or related field
  • 10+ years relevant experience in FMCG
  • Fluency in English and Mandarin required

Work Rights

Not specified

Tailored Resume

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