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Bpagroup is seeking customer-focused advisors for their expanding customer service team in Cairo, Egypt. The role involves managing customer queries across various platforms and requires a strong commitment to customer service, with an emphasis on fair treatment.
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Job Summary
The company is expanding its customer service team in Cairo to handle queries across phone, email, web chat, and letter with swift resolutions.
Employees will manage diverse customer types including individuals, corporates, and intermediaries while resolving even complex issues without escalation.
Bupa focuses on helping people live longer, healthier, happier lives with no shareholders and a commitment to diversity and fair treatment.
Matching Summary
Match Score: 75
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Bpagroup is seeking customer-focused advisors for their expanding customer service team in Cairo, Egypt. The role involves managing customer queries across various platforms and requires a strong commitment to customer service, with an emphasis on fair treatment.
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Skills & Requirements
Must-have
Rotational shift availability including overnight
Medical background or fresh graduate status
Phone email web chat letter communication skills
Ability to resolve complex customer issues
Nice-to-have
Passion for delivering exceptional customer service