Shf Client Solutions Specialist I

Truist Bank

Lumberton, NC, United States
On-site
Adhering to collection policies
Providing exceptional client service
Evaluating ability and willingness to pay
Truist Bank is seeking a Client Solutions Specialist I for their Lumberton, NC location. The role involves collecting delinquent accounts while providing exceptional customer service, adhering to collection strategies, and maintaining high levels of professionalism

Job Summary

  • Collect delinquent accounts according to agreed-upon strategies while adhering to all collection policies, procedures, and guidelines.
  • Provide clients cure plans and negotiate payment arrangements to cure delinquency, evaluating ability and willingness to pay.
  • Manage client communications and provide accurate account detail and information with an elevated level of professionalism and integrity.

Matching Summary

Match Score: 75

Truist Bank is seeking a Client Solutions Specialist I for their Lumberton, NC location. The role involves collecting delinquent accounts while providing exceptional customer service, adhering to collection strategies, and maintaining high levels of professionalism.

Skills & Requirements

Must-have

  • adhering to collection policies
  • providing exceptional client service
  • evaluating ability and willingness to pay
  • managing client communications professionally
  • documenting all collection efforts accurately

Nice-to-have

  • positive and transparent client interactions
  • working in a fast-paced environment
  • flexible schedule availability

Key Requirements

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Basic computer skills
  • Ability to work flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter