Customer Service Representative

ThedaCare

Neenah, Wisconsin, US
Inbound call center
High volume phone calls
Patient balances
ThedaCare is inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do

Job Summary

  • ThedaCare is inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do.
  • Customer Service Representatives perform first level customer service through an inbound call center, managing a high volume of inbound phone calls and resolving customer requests.
  • Team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance.

Matching Summary

ThedaCare is inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do.

Skills & Requirements

Must-have

  • inbound call center
  • high volume phone calls
  • patient balances
  • financial assistance
  • insurance coverages
  • CPT/HCPCS codes

Nice-to-have

  • whole-person approach to wellness
  • proactive partner in health
  • catalyst of change
  • work/life balance

Key Requirements

  • High School diploma or GED preferred
  • Must be 18 years of age

Work Rights

Not specified

Tailored Resume

Cover Letter