Customer Experience Associate- Future Opportunities

TD Bank

Sooke, British Columbia, Canada
$22.50 - $28.33 cad; not specified; not specified ...
Customer service transactions
Financial transactions processing
Customer needs assessment
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and resolve customer concerns while achieving assigned goals and business objectives.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a Total Rewards package reflecting investments in colleagues' well-being.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

$22.50 - $28.33 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transactions processing
  • Customer needs assessment
  • Promote banking solutions
  • Positive customer experience

Nice-to-have

  • Think like a customer
  • Act like an owner
  • Innovate with purpose
  • Execute with speed
  • Build positive work environment

Key Requirements

  • High School diploma or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • MS Office and internet proficiency
  • Strong administration, organizational, planning, and time management skills
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter