Customer Insights & Data Analyst

ING

Belgium
**
Sql experience is a must
Customer-focused
Analytical and curious
** ING is seeking a Customer Insights & Data Analyst in Belgium to analyze customer data and transform findings into actionable insights that drive strategic decisions. The ideal candidate should have experience with data analysis, SQL, and a strong customer-focus, along with the ability to communicate insights effectively across the organization. **

Job Summary

  • Transform complex findings into smart, insight-rich reporting and clear, actionable recommendations that guide strategic decisions across the organisation.
  • Lead customer insight research and gather data that reveals customer needs for your domain(s).
  • You’ll get: Access to ING’s Analytics Academy & CX (PACE) training Opportunities to lead high-impact, visible projects Exposure to end-to-end bank activities across products & channels A front-row seat in ING’s global CX & innovation community Continuous learning through experimentation, mentoring, and learning-by-doing.

Matching Summary

Match Score: 75

** ING is seeking a Customer Insights & Data Analyst in Belgium to analyze customer data and transform findings into actionable insights that drive strategic decisions. The ideal candidate should have experience with data analysis, SQL, and a strong customer-focus, along with the ability to communicate insights effectively across the organization. **

Skills & Requirements

Must-have

  • SQL experience is a must
  • customer-focused
  • analytical and curious
  • presenting and articulating insights
  • ownership and challenging status quo

Nice-to-have

  • SAS, Cognos, Adobe, Power BI
  • research, experimentation, customer insights
  • team player
  • well organized
  • high flexibility

Key Requirements

  • Proven experience analyzing data and interpreting results
  • Excellent level of English
  • Dutch and/or French language skills

Work Rights

Not specified

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