Client Services Representative (entry Level)

ZOLL

Chelmsford, MA, United States
Base: $20.00 to $24.04; bonus/equity: not specifie...
On-site
Aed management program launch
Extensive phone, email and chat contact
Implement new orders
ZOLL is seeking an Entry Level Client Services Representative to support their Acute Care Technology division. The ideal candidate will possess strong communication and organizational skills to manage client interactions related to AED programs while contributing to a team-oriented culture focused on improving patient outcomes

Job Summary

  • Implement client AED programs including providing support to the Client Services Department.
  • Duties will include general clerical and project-based work, as well as projecting a professional company image through in-person and phone interaction.
  • The ideal candidate for this position must demonstrate excellent communication skills, organizational skills, be able to manage their time wisely, work well under pressure, pay attention to detail in a fast moving and ever-changing environment and be willing to complete all tasks as assigned.

Matching Summary

Match Score: 85

ZOLL is seeking an Entry Level Client Services Representative to support their Acute Care Technology division. The ideal candidate will possess strong communication and organizational skills to manage client interactions related to AED programs while contributing to a team-oriented culture focused on improving patient outcomes.

Salary

Base: $20.00 to $24.04; Bonus/Equity: Not specified; Benefits: Comprehensive benefits plans

Skills & Requirements

Must-have

  • AED Management Program launch
  • Extensive phone, email and chat contact
  • Implement new orders
  • Governmental notification of clients
  • Resolve outstanding service issues
  • Create and modify documents using Microsoft Office and Excel
  • Create and maintain compliance documentation
  • Support staff in assigned project-based work
  • Assist in scheduling training classes
  • Obtain rosters from training classes
  • Proficient in Microsoft Word, Excel & Outlook
  • Perform internet related research
  • Perform general clerical duties
  • Excellent communication skills, both written and oral
  • Work well under pressure
  • Ability to multi-task
  • Experience in customer service
  • Perform cohesively as a team member
  • Effective listening skills
  • Maintain own workflow and meet deadlines
  • Respond to frequent demands of multiple customers
  • Punctuality, attendance & commitment

Nice-to-have

  • Improving patient outcomes
  • Saving lives
  • Innovative technologies
  • Meaningful difference in people's lives
  • World-class customer service
  • Career and purpose
  • Entrepreneurial spirit
  • Mutual respect
  • Encouraging and supporting new ideas

Key Requirements

  • High School Diploma or equivalent
  • Customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter