Service Delivery Manager - (pa2025q3jb143)

SS&C Technologies

Toronto, ON, Canada
Base: $85,000 - $130,000 cad; bonus/equity: not sp...
Hybrid
It infrastructure knowledge
Technical operations support experience
Service level agreements understanding
SS&C is committed to hiring diverse individuals who value collaboration and innovation

Job Summary

  • SS&C is committed to hiring diverse individuals who value collaboration and innovation.
  • The role involves oversight of Technology Infrastructure Operations and incident management.
  • Employees enjoy a hybrid work model and various benefits including RRSP matching and professional development reimbursement.

Matching Summary

SS&C is committed to hiring diverse individuals who value collaboration and innovation.

Salary

Base: $85,000 - $130,000 CAD; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Employee Assistance Program

Skills & Requirements

Must-have

  • IT infrastructure knowledge
  • Technical operations support experience
  • Service Level Agreements understanding

Nice-to-have

  • Proactive mindset
  • Strong organizational skills
  • Excellent relationship and leadership skills

Key Requirements

  • Experience with ITIL best practices
  • Knowledge of Managed Services and monitoring tools
  • Ability to communicate effectively with technical and business personnel

Work Rights

Not specified

Tailored Resume

Cover Letter