Senior Business Advisor, Operational Excellence

Intact Financial

Multiple Locations, Canada
Base: 94,200 - 115,200 cad annually; bonus/equity:...
Hybrid
Lean six sigma certification
Process improvement initiatives
Claims management optimization
As an Operational Excellence Senior Business Advisor within our Claims Optimization team, you will help drive efficient processes to deliver unmatched customer service

Job Summary

  • As an Operational Excellence Senior Business Advisor within our Claims Optimization team, you will help drive efficient processes to deliver unmatched customer service.
  • We offer flexible work arrangements, a hybrid work model, multiple benefits supporting physical and mental wellbeing, and a competitive salary with bonus and share plans.
  • Intact is committed to diversity, equity, inclusion, and accessibility, encouraging applications from equity-deserving groups and providing accommodations throughout the recruitment process.

Matching Summary

As an Operational Excellence Senior Business Advisor within our Claims Optimization team, you will help drive efficient processes to deliver unmatched customer service.

Salary

Base: 94,200 - 115,200 CAD annually; Bonus/Equity: 12% annual bonus target with potential up to double; Benefits: Flexible work, wellness programs, share plan, defined benefit pension

Skills & Requirements

Must-have

  • Lean Six Sigma certification
  • Process improvement initiatives
  • Claims management optimization
  • Data analysis and visualization
  • Project and change management
  • Strong business acumen
  • Hybrid work model

Nice-to-have

  • Continuous improvement mindset
  • Strategic vision facilitation
  • Interpersonal and communication skills
  • STEM education preferred
  • Experience with AI use cases
  • Ability to work autonomously
  • Team player attitude

Key Requirements

  • At least 8 years experience in consulting or management
  • Lean Six Sigma Green Belt or Black Belt certification
  • Experience in insurance sector
  • Bilingualism required for Quebec candidates
  • Eligible to work in Canada
  • Intermediate to advanced Microsoft Office proficiency

Work Rights

Must be eligible to work in Canada

Tailored Resume

Cover Letter