The receptionist is the constant point of contact for guests and staff, reflecting the hotel's image and ensuring guest satisfaction
Job Summary
The receptionist is the constant point of contact for guests and staff, reflecting the hotel's image and ensuring guest satisfaction.
Responsibilities include managing arrivals, departures, billing, guest requests, and resolving complaints with professionalism and hospitality.
The Four Seasons Hotel des Bergues Geneva offers a historic and luxurious environment with exceptional services including a rooftop spa and Michelin-starred dining.
Matching Summary
The receptionist is the constant point of contact for guests and staff, reflecting the hotel's image and ensuring guest satisfaction.
Skills & Requirements
Must-have
Proficiency in Opera PMS
Fluent in English and French
Customer complaint resolution
Flexible work schedule
Night shift coverage
Use of Microsoft Office
Guest check-in and check-out management
Nice-to-have
Knowledge of a third language
Professional and positive attitude
Team collaboration
Hospitality professionalism
Multichannel guest communication
Key Requirements
Swiss nationality or residency authorization or EU citizen
Fluency in English and French
Proficiency with Opera PMS and Office package
Availability for night shifts
Work Rights
Swiss nationality, Swiss residency authorization or EU citizen required