Client Success Manager - Financial Services

Nasdaq

Taguig City, Philippines
Hybrid
Client relationship management
Customer satisfaction improvement
Upsell opportunity discovery
Our mission is centered around the continuous enhancement of the customer experience, ensuring that our clients optimally utilize Nasdaq's world-leading platforms and services to achieve their desired business outcomes

Job Summary

  • Our mission is centered around the continuous enhancement of the customer experience, ensuring that our clients optimally utilize Nasdaq's world-leading platforms and services to achieve their desired business outcomes.
  • You will be acting as the main point of contact for customers based in across South East Asia, Australia and New Zealand.
  • In return, you will receive a competitive salary package, private health insurance, employee stock purchase plan, equity grant, retirement plan and experience why Nasdaq Manila is Great Place To Work Certified !

Matching Summary

Our mission is centered around the continuous enhancement of the customer experience, ensuring that our clients optimally utilize Nasdaq's world-leading platforms and services to achieve their desired business outcomes.

Skills & Requirements

Must-have

  • Client relationship management
  • Customer satisfaction improvement
  • Upsell opportunity discovery
  • Financial system understanding
  • Software development life cycles

Nice-to-have

  • Entrepreneurial and fast-paced environment
  • Global impact
  • Continuous improvement focus
  • Diverse and inclusive workforce

Key Requirements

  • 8+ years of experience
  • Fluent in English
  • Degree level education
  • Capital markets or regulatory tech industry experience

Work Rights

Not specified

Tailored Resume

Cover Letter