Job Summary

• The Customer Care Field Technician is responsible for delivering the desired customer service experience as represented by the customer care philosophy, aiming to effectively make warranty, courtesy or service repairs that meet or exceed customer expectations.
• Duties include providing reliable and trustworthy service, scheduling and managing on-site tasks, diagnosing problems, reading technical diagrams, and communicating politely and knowledgeably with all customers and team members.
• Clayton offers competitive benefits including flexible health packages, 401K programs with company matching, paid parental leave, tuition reimbursement, and opportunities for growth within an encouraging culture.

Matching Summary

Skills & Requirements

Key Requirements

• Minimum five years of experience in manufactured home building or similar
• Computer literacy a plus
• Proven phone and interpersonal skills
• Ability to lift and carry up to 50 lbs
• Ability to work flexible shifts and adapt to changing schedules
• Ability to be away from home for several days

Work Rights