Deskside Support Engineer / It Helpdesk ($18k - $22k) At Information Technology

Me2Works

Base: $18k - $22k; bonus/equity: not specified; be...
On-site
Technical support for end users
Hardware and software troubleshooting
Microsoft o365 and windows support
Provide technical support and troubleshooting to end users on both hardware, software, and other related computer services

Job Summary

  • Provide technical support and troubleshooting to end users on both hardware, software, and other related computer services.
  • Install, configure, and maintain desktop operating systems, software applications, and peripheral devices.
  • Respond in a timely manner to ad-hoc issues and service requests.

Matching Summary

Provide technical support and troubleshooting to end users on both hardware, software, and other related computer services.

Salary

Base: $18k - $22k; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Technical support for end users
  • Hardware and software troubleshooting
  • Microsoft O365 and Windows support
  • Active Directory experience
  • Install and configure desktop operating systems
  • Respond to ad-hoc issues and service requests

Nice-to-have

  • Assist in IT guideline development
  • Good communication in Cantonese and Putonghua

Key Requirements

  • Diploma or above in Computer Science
  • At least 2 years of IT support experience
  • Working knowledge in PC and Mobile fixing

Work Rights

Not specified

Tailored Resume

Cover Letter