Guest Services Agent

Hendricksubaruhoover

Charlotte, North Carolina, United States
Customer service experience
Microsoft office proficiency
Dealership management system knowledge
This role ensures a friendly and receptive environment for guests while managing administrative functions of the sales department

Job Summary

  • This role ensures a friendly and receptive environment for guests while managing administrative functions of the sales department.
  • The position requires producing daily sales process reports and maintaining accurate logs and data entry with dealership software.
  • Employees are expected to demonstrate core company values such as servant leadership, integrity, and commitment to continuous improvement.

Matching Summary

This role ensures a friendly and receptive environment for guests while managing administrative functions of the sales department.

Skills & Requirements

Must-have

  • Customer service experience
  • Microsoft Office proficiency
  • Dealership Management System knowledge
  • Phone call handling
  • Data entry and report production
  • Maintaining showroom environment

Nice-to-have

  • Interpersonal communication skills
  • Organizational skills
  • Teamwork and collaboration
  • Commitment to customer experience
  • Core values alignment

Key Requirements

  • Up to 3 years customer service experience
  • High School Diploma or GED
  • Intermediate Microsoft Office skills
  • Ability to learn dealership software
  • Regular and predictable attendance
  • Ability to communicate effectively

Work Rights

Not specified

Tailored Resume

Cover Letter