Base: $24.03ph; bonus/equity: not specified; benef...
Remote
Engage members via phone, text, and email
Identify health and social needs
Connect members to resources
Thyme Care is seeking a Care Partner to provide compassionate support to cancer patients through phone, text, and email communication. The role focuses on navigating members through their cancer journey by assessing their needs and connecting them with appropriate resources
Job Summary
As a Care Partner, your job is to engage Thyme Care members and navigate them through their cancer journey.
You will engage with our members to identify changes in their health & social needs, discuss their goals and values to support advanced care planning, and connect them to resources.
In this critical role, you will serve as the primary point of contact throughout the member’s Thyme Care journey, while collaborating closely with an interdisciplinary team of healthcare professionals to ensure the member has holistic support in their care.
Matching Summary
Match Score: 85
Thyme Care is seeking a Care Partner to provide compassionate support to cancer patients through phone, text, and email communication. The role focuses on navigating members through their cancer journey by assessing their needs and connecting them with appropriate resources.
Salary
Base: $24.03/hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Engage members via phone, text, and email
Identify health and social needs
Connect members to resources
Assess urgency and root cause of needs
Collaborate with interdisciplinary teams
High-volume, structured environment
Nice-to-have
Member-first approach
Passionate about mission
Biased to action
Humble and seeks feedback
Winsome and articulate communicator
Comfort with ambiguity
Comfort with technology
Key Requirements
At least 2 years of patient-facing experience
Experience in care coordination or healthcare navigation
Success in a metrics-driven environment
Experience in fast-paced, high-volume environments