It Client Services Manager

Lineage Logistics

$83,700.00 - $150,700.00; not specified; medical, ...
Hybrid
Internal client relationship management
Client/customer advocacy
Account management communications
Lineage Logistics is seeking an IT Client Services Manager to manage internal client relationships and advocate for operational technology needs. The role involves serving as the primary contact for key stakeholders while ensuring alignment between IT resources and operational strategies

Job Summary

  • The IT Client Services Manager acts as a client/customer advocate in support of Lineage Logistics’ Operations organization, focusing on managing internal client relationships.
  • This role involves regular account management communications, site visits, and internal advocacy to ensure operational leaders are well-equipped with technology.
  • Lineage provides safe, stable, reliable work environments with medical, dental, life and disability insurance, a 401k plan, paid time off, annual bonus eligibility, and holidays.

Matching Summary

Match Score: 85

Lineage Logistics is seeking an IT Client Services Manager to manage internal client relationships and advocate for operational technology needs. The role involves serving as the primary contact for key stakeholders while ensuring alignment between IT resources and operational strategies.

Salary

$83,700.00 - $150,700.00; Not specified; medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays

Skills & Requirements

Must-have

  • internal client relationship management
  • client/customer advocacy
  • account management communications
  • technology procurement
  • project management
  • business process and related technologies

Nice-to-have

  • build trusting relationships
  • commercially aware and pragmatic
  • high performance teams
  • commitment to company values
  • customer service experience in warehousing
  • familiarity with telecommunications, networking, infrastructure, applications, user devices, and mobile technologies

Key Requirements

  • Bachelor’s degree or four years relevant working experience
  • 5 – 7 years of technology experience
  • 3 – 5 years of experience as a client-facing representative
  • 5 – 7 years of experience leading and monitoring projects
  • 5- 7 years of experience influencing decisions
  • Profit and Loss (P&L) management experience

Work Rights

Not specified

Tailored Resume

Cover Letter