Customer Service Represntative

Poway Animal Hospital

Poway, California, US
Answering multi-line phone systems
Scheduling appointments
Client and patient communication
Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication

Job Summary

  • Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.
  • The company is committed to employee growth, development, well-being, and success with tailored development programs and mentorship.
  • Benefits for full-time employees include competitive pay, performance bonuses, 401(k) matching, health insurance, and generous paid time off.

Matching Summary

Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.

Skills & Requirements

Must-have

  • Answering multi-line phone systems
  • Scheduling appointments
  • Client and patient communication
  • Managing high volume calls
  • Accurate documentation
  • Proficiency in Microsoft Office

Nice-to-have

  • Willingness to learn and grow
  • Strong work ethic
  • Ability to remain calm
  • Supportive collaborative environment

Key Requirements

  • Minimum of one (1) year veterinary experience
  • Excellent phone etiquette and interpersonal skills
  • Strong attention to detail and organizational ability
  • Ability to stand for an 8–9-hour shift
  • Ability to lift up to 50 pounds unassisted

Work Rights

Not specified

Tailored Resume

Cover Letter