Customer Support Specialist Ii- Intermodal- Ciudad De México

Uberfreight

Ciudad de México, Mexico
**
End-to-end freight shipment support
Accurate system updates
Exceptional customer service
** Uber Freight is seeking a Customer Support Specialist II in Ciudad de México to manage and support freight shipments, ensuring timely execution and exceptional customer service. The role emphasizes strong communication and problem-solving skills to coordinate logistics and address service issues. **

Job Summary

  • The Customer Support Specialist II is responsible for supporting the end-to-end execution of freight shipments, ensuring on-time performance, accurate system updates, and exceptional customer service.
  • This role plays a critical part in day-to-day operations by maintaining strong communication with customers, carriers, and internal stakeholders.
  • The role involves managing daily activities related to booking, dispatch, tracking, and delivery confirmation for both import and export shipments.

Matching Summary

Match Score: 75

** Uber Freight is seeking a Customer Support Specialist II in Ciudad de México to manage and support freight shipments, ensuring timely execution and exceptional customer service. The role emphasizes strong communication and problem-solving skills to coordinate logistics and address service issues. **

Skills & Requirements

Must-have

  • end-to-end freight shipment support
  • accurate system updates
  • exceptional customer service
  • communication with customers and carriers
  • resolving service issues

Nice-to-have

  • continuous improvement initiatives
  • proactive status reports

Key Requirements

  • Customer Support Specialist II
  • On site
  • 9 vacancies available
  • Req #: 2335

Work Rights

Not specified

Tailored Resume

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