Ascending Service Manager

Groundworks University

Avilla, IN, United States
Foundation repair terminology
Customer complaint handling
Service tech management
We're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home

Job Summary

  • We're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.
  • The Ascending Service Manager will assist in developing strategies to improve sales, effectively handle customer complaints, and assist with managing Service Techs.
  • Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity.

Matching Summary

We're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.

Skills & Requirements

Must-have

  • Foundation repair terminology
  • Customer complaint handling
  • Service Tech management
  • Field performance evaluation
  • Development and disciplinary plans
  • Office setting with site travel

Nice-to-have

  • Driven by purpose
  • Values hard work and innovation
  • Hands-on training
  • Real career growth
  • Award winning culture

Key Requirements

  • High school diploma or GED
  • Proven experience in Service and/or customer service
  • Successfully proven KPIs as a Certified Field Inspector or Service Technician
  • Proficiency in Excel and other data management tools
  • Proficient in all Microsoft Office applications
  • Ability to work in a fast-paced environment
  • Excellent problem-solving skills
  • Strong management and leadership skills
  • Effective communication skills
  • Exceptional customer service skills

Work Rights

Not specified

Tailored Resume

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