Customer Support Representative

Aristocrat

Auckland, New Zealand
Customer support and administration background
Respond to emails and calls
Build and allocate service jobs
The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service

Job Summary

  • The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service.
  • We promote a culture of innovation, inclusion, and remarkable quality.
  • Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games.

Matching Summary

The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service.

Skills & Requirements

Must-have

  • Customer support and administration background
  • Respond to emails and calls
  • Build and allocate service jobs
  • Schedule and allocate sales jobs
  • Monitor and report on service calls
  • Update customer database accurately
  • Follow up with customers

Nice-to-have

  • People and communication skills
  • Develop rapport with collaborators
  • Strong teammate with professionalism
  • Embrace company values
  • Professional personal presentation

Key Requirements

  • Basic to intermediate Microsoft Office and Salesforce experience
  • Experience working within a team environment
  • Adhere to WHS regulations
  • Mandatory background screening and regulatory approvals

Work Rights

Authorized to work in New Zealand

Tailored Resume

Cover Letter