Customer Service Representative

Newyorkbioconnect

Unknown, Unknown, Unknown
Hybrid
Sap and magento order entry
Detailed work instructions and training materials
Analyze sales and operational reports
This position delivers high-quality customer service to both external and internal customers in a hybrid work environment

Job Summary

  • This position delivers high-quality customer service to both external and internal customers in a hybrid work environment.
  • The role supports data management, process improvement initiatives, cross-functional collaboration, and customer training activities.
  • We offer a comprehensive package of benefits including medical, dental, vision healthcare and other insurance benefits, retirement benefits, paid holidays, vacation, and compassionate and sick days.

Matching Summary

This position delivers high-quality customer service to both external and internal customers in a hybrid work environment.

Skills & Requirements

Must-have

  • SAP and Magento order entry
  • Detailed work instructions and training materials
  • Analyze sales and operational reports
  • Hybrid work environment collaboration
  • Microsoft Outlook, Excel, Teams, Word, SharePoint

Nice-to-have

  • E-Commerce experience
  • AI platform skills
  • Animal Health Industry experience

Key Requirements

  • High school diploma / GED
  • 3+ years of customer service experience
  • 1+ year of SAP experience
  • Advanced PC skills

Work Rights

Not specified

Tailored Resume

Cover Letter