Customer Advocate - Japanese Speaking

Atlassian

Yokohama, Kanagawa, Japan
Remote
Japanese speaking
English speaking
B2b customer service
Customer Advocates are passionate about helping customers by providing an incredible experience

Job Summary

  • Customer Advocates are passionate about helping customers by providing an incredible experience.
  • The role involves resolving customers' sales-related issues quickly and effectively.
  • Atlassian offers a variety of perks and benefits to support employees.

Matching Summary

Customer Advocates are passionate about helping customers by providing an incredible experience.

Skills & Requirements

Must-have

  • Japanese speaking
  • English speaking
  • B2B customer service
  • Sales support
  • Problem-solving
  • Collaborative team player
  • Multitasking

Nice-to-have

  • Atlassian product knowledge
  • Project management skills
  • Customer feedback analysis

Key Requirements

  • Fluency in Japanese and English
  • Native level spoken Japanese
  • Ability to read and write in English (TOEIC 740)
  • Strong customer service skills
  • Experience in B2B or B2C customer service
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter