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The job posting seeks a hands-on CRM Product Owner for the U.S. BioPharma sector, focused on the technical execution of digital engagement tools using Salesforce. The ideal candidate should have over five years of experience in CRM, particularly with Salesforce products, and possess strong leadership and integration skills.
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Job Summary
This role serves as the engine room for digital transformation, focusing on building seamless data-driven experiences for healthcare providers and patients in the US Biopharma sector.
The successful candidate will lead a squad of engineers through daily Scrum activities while ensuring high-quality code reviews and adherence to DevSecOps standards.
You will leverage emerging AI tools like Agentforce to automate customer interactions and drive field force productivity within a modern engagement ecosystem.
Matching Summary
Match Score: 75
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The job posting seeks a hands-on CRM Product Owner for the U.S. BioPharma sector, focused on the technical execution of digital engagement tools using Salesforce. The ideal candidate should have over five years of experience in CRM, particularly with Salesforce products, and possess strong leadership and integration skills.
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Skills & Requirements
Must-have
Salesforce Life Science Cloud expertise
Salesforce Data Cloud proficiency
RESTful API design skills
Event-Driven Architecture knowledge
Agile squad leadership experience
DevSecOps CI/CD pipeline management
Nice-to-have
Salesforce Agentforce pilot experience
LLM and RAG implementation background
AWS or Azure serverless computing skills
US Commercial landscape regulatory knowledge
Managed Services vendor management
Key Requirements
Bachelor's Degree or equivalent experience
5+ years CRM or Customer Engagement experience
Proven track record with Veeva CRM or Salesforce Life Science Cloud