Airfreight Import Agent

A.P. Moller - Maersk

Tokyo, Japan
Import airfreight operations
Customer satisfaction and issue resolution
End-to-end import operations oversight
Lead and manage the import airfreight operations team to ensure high-quality and timely service delivery

Job Summary

  • Lead and manage the import airfreight operations team to ensure high-quality and timely service delivery.
  • Oversee end-to-end import operations including booking, customs clearance, trucking, documentation, billing, and vendor coordination.
  • Develop and coach team members, ensuring capability building and succession planning.

Matching Summary

Lead and manage the import airfreight operations team to ensure high-quality and timely service delivery.

Skills & Requirements

Must-have

  • Import airfreight operations
  • Customer satisfaction and issue resolution
  • End-to-end import operations oversight
  • Operational excellence and KPI achievement
  • Continuous improvement and SOP implementation
  • Vendor performance management and cost control

Nice-to-have

  • Team development and coaching
  • Collaboration with sales and product teams
  • Embracing diverse thinking styles

Key Requirements

  • Experience in airfreight import operations
  • Proficiency in CargoWise system

Work Rights

Not specified

Tailored Resume

Cover Letter