The Front of House Manager will manage teams across multiple Rolls-Royce corporate sites in Derby, focusing on service delivery, client satisfaction, team development and operational excellence
Job Summary
The Front of House Manager will manage teams across multiple Rolls-Royce corporate sites in Derby, focusing on service delivery, client satisfaction, team development and operational excellence.
Your day-to-day will involve driving 5-star customer service, managing operational activities, liaising with multiple service lines, and ensuring team adherence to HR processes.
JLL is committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong.
Matching Summary
The Front of House Manager will manage teams across multiple Rolls-Royce corporate sites in Derby, focusing on service delivery, client satisfaction, team development and operational excellence.
Skills & Requirements
Must-have
5-star customer service excellence
Manage multiple sites
Client relationship management
Operational excellence
Health & Safety practices
Team development and management
Nice-to-have
Innovative service delivery methods
Proactive engagement
Collaborative environment
Continuous improvement focus
Key Requirements
Extensive customer service or hospitality experience