Front Line Associate (rawang, Malaysia)

Western Union

Rawang, Malaysia
On-site
Exceptional customer service skills
Generating money transfer transactions
Cash register operations
Western Union is seeking a Front Line Associate for their Rawang, Malaysia branch, focused on delivering exceptional customer service in money transfer transactions and cash register operations. The role requires strong communication skills and compliance with company standards, with a welcoming approach to customer inquiries

Job Summary

  • As a Front-Line Associate, you will be responsible for maintaining customer services as per company standard, generating money transfer transactions, cash register operations and loss prevention in adherence to store standards, company policies and front desk procedures.
  • You will be responsible for welcoming customers, providing them with guidance & help in processing their transactions.
  • You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few.

Matching Summary

Match Score: 85

Western Union is seeking a Front Line Associate for their Rawang, Malaysia branch, focused on delivering exceptional customer service in money transfer transactions and cash register operations. The role requires strong communication skills and compliance with company standards, with a welcoming approach to customer inquiries.

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Generating money transfer transactions
  • Cash register operations
  • Loss prevention adherence
  • MS Office tools experience

Nice-to-have

  • Financial services experience
  • Retail experience
  • Currency exchange experience

Key Requirements

  • 0-2 yrs customer service experience
  • SPM minimum qualification
  • Open to Fresh Graduates
  • Experience in cash management
  • Fluency in English
  • Can work according to schedule
  • Can work on weekends

Work Rights

Not specified

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