Manager, Product Management - Us Card Customer Services & Strategy

Capital One

Chicago, IL, US
Base: chicago/richmond $149,800-$171,000; mclean $...
3+ years product management experience
Quantitative degree in statistics or cs
Data-driven solution architecture
This role leads mission-critical platforms that power billions of interactions within Capital One's US Card Customer Services

Job Summary

  • This role leads mission-critical platforms that power billions of interactions within Capital One's US Card Customer Services.
  • Candidates must demonstrate proficiency in human-centered design, business focus, technology-driven innovation, integrated problem solving, and transformational leadership.
  • The position offers competitive annual salaries ranging from $149,800 to $205,100 depending on location, along with performance-based incentives.

Matching Summary

This role leads mission-critical platforms that power billions of interactions within Capital One's US Card Customer Services.

Salary

Base: Chicago/Richmond $149,800-$171,000; McLean $164,800-$188,100; New York $179,700-$205,100; Bonus/Equity: Performance based incentive compensation eligible; Benefits: Comprehensive health, financial, and well-being benefits included

Skills & Requirements

Must-have

  • 3+ years Product Management experience
  • Quantitative degree in Statistics or CS
  • Data-driven solution architecture
  • Cross-functional team leadership

Nice-to-have

  • Experience with consumer digital products
  • Strategic business analysis translation
  • Innovative sustainable customer experiences

Key Requirements

  • Bachelor's or Master's degree in quantitative field
  • Minimum 3 years Product Management experience
  • US work authorization required (no sponsorship)

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter