Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $39,930.00; bonus/equity: not specified; ben...
Knowledge of federal and state financial aid policies
Customer service in a professional office setting
Use of integrated student information systems
The University of Arkansas is a land grant institution ranked among the nation’s top 2 percent of universities with the highest level of research activity

Job Summary

  • The University of Arkansas is a land grant institution ranked among the nation’s top 2 percent of universities with the highest level of research activity.
  • The Financial Aid Professional I position provides answers to callers by being familiar with federal, state, and university policies and regulations and involves participation in orientation sessions and default management.
  • The University offers a benefits package including health, dental, life and disability insurance contributions, tuition waivers, holidays, leave accrual, and retirement program contributions.

Matching Summary

The University of Arkansas is a land grant institution ranked among the nation’s top 2 percent of universities with the highest level of research activity.

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • Knowledge of federal and state financial aid policies
  • Customer service in a professional office setting
  • Use of integrated student information systems
  • Phone etiquette and communication skills
  • Ability to work as a team member
  • Detail-oriented accuracy

Nice-to-have

  • Experience on college or university campus
  • Knowledge of campus and community resources
  • Interpersonal communication skills
  • Ability to formulate recommendations

Key Requirements

  • Associate's degree or equivalent
  • Preferred bachelor's degree in business administration or related field
  • Experience in professional office setting
  • Customer service experience
  • Criminal background check
  • Financial credit check
  • Sex offender registry check

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter