Dot Drug & Alcohol Testing Representative

Landstar System

Jacksonville, FL, US
Base: $18.00 - $22.15 ph; bonus/equity: not specif...
On-site
High school diploma or ged required
One year customer support experience
Ability to work independently without supervision
This role is critical for administering Landstar's Drug and Alcohol Testing Program in full compliance with DOT regulations

Job Summary

  • This role is critical for administering Landstar's Drug and Alcohol Testing Program in full compliance with DOT regulations.
  • The position requires handling inbound and outbound calls while maintaining strict confidentiality and accuracy in processing test results.
  • Landstar offers competitive compensation, robust benefit plans including medical coverage, 401(k) match, and paid time off.

Matching Summary

This role is critical for administering Landstar's Drug and Alcohol Testing Program in full compliance with DOT regulations.

Salary

Base: $18.00 - $22.15 per hour; Bonus/Equity: Not specified; Benefits: Affordable medical plans, employer 401(k) match, paid time off, tuition assistance

Skills & Requirements

Must-have

  • High school diploma or GED required
  • One year customer support experience
  • Ability to work independently without supervision
  • Strong organizational and multitasking skills
  • Understanding of federal regulations

Nice-to-have

  • Experience with DOT rules and regulations
  • Inbound and outbound call center experience
  • Conflict resolution skills
  • Professional composure in escalated situations
  • Working knowledge of Microsoft Office Suite

Key Requirements

  • High school diploma or GED
  • One year of customer support experience
  • Knowledge of DOT rules and regulations (Preferred)
  • Call center experience (Preferred)

Work Rights

Not specified

Tailored Resume

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