Service Bdc Administrator

Prestige Toyota of Ramsey

Ramsey, NJ, United States
Est. annual earnings: $35,000-$65,000; actual pyy ...
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Handling inbound and outbound calls
Increase customer service satisfaction
Gather accurate customer information
** Prestige Toyota of Ramsey is seeking a full-time Service BDC Administrator who will be responsible for managing customer interactions to enhance service satisfaction and retention. The role requires excellent phone and computer skills, alongside a commitment to customer service excellence. **

Job Summary

  • The appointment setter utilizes their selling ability, computer skills, courteous phone manners and positive attitude to get clients in the door.
  • The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • We are committed to Growing our Company and Growing our People!

Matching Summary

Match Score: 75

** Prestige Toyota of Ramsey is seeking a full-time Service BDC Administrator who will be responsible for managing customer interactions to enhance service satisfaction and retention. The role requires excellent phone and computer skills, alongside a commitment to customer service excellence. **

Salary

Est. Annual Earnings: $35,000-$65,000; Actual pay offered may vary; Benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Handling inbound and outbound calls
  • Increase customer service satisfaction
  • Gather accurate customer information
  • Utilize computer and phone skills

Nice-to-have

  • Selling ability
  • Positive attitude
  • Commitment to growth

Key Requirements

  • Ability to present information clearly
  • Ability to manage own time
  • Ability to type efficiently
  • Basic computer and phone skills
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter