Guest Services Officer (3 months contract)

MOMENTUS HOTEL ALEXANDRA

Alexandra, Singapore
Onsite
Handle guest check-in and check-out procedures
Perform cashiering duties and balance transactions
Assist guests with enquiries and complaints professionally
The Guest Services Officer position at Momentus Hotel Alexandra is a three-month contract role focused on providing exceptional guest service, managing check-in/check-out processes, and handling guest inquiries and payment transactions. The ideal candidate will have strong communication skills, a customer-oriented mindset, and the ability to collaborate with various departments to ensure a seamless guest experience

Job Summary

  • The role involves managing guest check-in and check-out processes including room assignment.
  • Employees must handle cashiering duties such as payments and balancing daily transactions.
  • Staff are expected to coordinate with various departments to ensure smooth hotel operations.

Matching Summary

Match Score: 85

The Guest Services Officer position at Momentus Hotel Alexandra is a three-month contract role focused on providing exceptional guest service, managing check-in/check-out processes, and handling guest inquiries and payment transactions. The ideal candidate will have strong communication skills, a customer-oriented mindset, and the ability to collaborate with various departments to ensure a seamless guest experience.

Skills & Requirements

Must-have

  • Handle guest check-in and check-out procedures
  • Perform cashiering duties and balance transactions
  • Assist guests with enquiries and complaints professionally

Nice-to-have

  • Promote room upgrades to increase revenue
  • Coordinate effectively with other departments
  • Support reservations management tasks

Key Requirements

  • 3 months contract duration
  • Professional communication skills for guest interactions
  • Ability to perform cashiering and transaction balancing

Work Rights

Not specified

Tailored Resume

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