Clinical Referral Specialist I - St. Luke's Emergency Room

Advocate Health

Milwaukee, WI, US
$21.85 - $32.80; not specified; benefits eligible:...
Onsite
Schedule appointments accurately
Communicate pre and post appointment instructions
Document contact attempts in ehr
Teammate will be expected to go in exam rooms to assist with scheduling appointments before patients depart

Job Summary

  • Teammate will be expected to go in exam rooms to assist with scheduling appointments before patients depart.
  • Responsible for providing provider referrals to patients based on the ordered medical service and patient’s preferences.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Teammate will be expected to go in exam rooms to assist with scheduling appointments before patients depart.

Salary

$21.85 - $32.80; Not specified; Benefits Eligible: Yes

Skills & Requirements

Must-have

  • Schedule appointments accurately
  • Communicate pre and post appointment instructions
  • Document contact attempts in EHR
  • Provide provider referrals
  • Work independently and be self-directed
  • Collaborate with physicians/APCs

Nice-to-have

  • Highest level of patient service
  • Problem solving patient concerns
  • Educate patients on referral requirements
  • Invest in career development

Key Requirements

  • High School Graduate
  • 1 year of experience in medical group
  • Experience in patient care coordination
  • Experience scheduling specialty services
  • Understanding of medical terminology
  • Proficiency in Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter