Performs routine clerical work in the billing and coordination of utility services, including processing payments via multiple methods and handling utility deposits for new service
Job Summary
Performs routine clerical work in the billing and coordination of utility services, including processing payments via multiple methods and handling utility deposits for new service.
Responds to citizen/customer inquiries promptly, handles complaints and issues via phone, email, or in person, and maintains sanitation violation logs.
Requires ability to analyze problems, perform accurate mathematical computations, communicate effectively, and work with difficult customers without escalation.
Matching Summary
Performs routine clerical work in the billing and coordination of utility services, including processing payments via multiple methods and handling utility deposits for new service.
Salary
$17.00
Skills & Requirements
Must-have
Processing payments
Customer inquiries
Utility deposit processing
Service order issuance
Returned mail investigation
Sanitation violation tracking
Operating office equipment
Nice-to-have
Polite and helpful customer interaction
Good listening skills
Handling difficult customers
Multitasking with accuracy
Key Requirements
Must be bondable
Valid Oklahoma State driver's license
Insurable by City of Claremore's insurance carrier