Liven is a leading global data, technology, and customer experience provider for the hospitality industry, serving over 6,000 venues and millions of diners across multiple regions
Job Summary
Liven is a leading global data, technology, and customer experience provider for the hospitality industry, serving over 6,000 venues and millions of diners across multiple regions.
The Systems Implementation Specialist will manage the full implementation lifecycle for enterprise clients in Indonesia, ensuring smooth integrations, customized configurations, and timely delivery.
Liven is an AI-first organisation focused on automating repetitive tasks to enable teams and customers to solve complex problems and drive meaningful growth.
Matching Summary
Liven is a leading global data, technology, and customer experience provider for the hospitality industry, serving over 6,000 venues and millions of diners across multiple regions.
Skills & Requirements
Must-have
system implementation lifecycle management
software installation and configuration
API integration expertise
client communication and stakeholder management
project management tool proficiency
fluency in Bahasa Indonesia and English
Nice-to-have
hospitality or F&B technology experience
cloud-based POS systems familiarity
scaling startup or high-growth SaaS background
mobile payment and digital wallet exposure
project management certification knowledge
Key Requirements
3–8 years system implementation experience
experience in POS, SaaS or related tech industries
experience managing complex client rollouts
strong communication skills
experience with CRM or ERP systems
high proficiency in Excel or SQL
fluency in Bahasa Indonesia and English
deep understanding of Indonesian business practices