Operations Manager - London Medical

Bupa UK

London, United Kingdom
Base: £42,000py; bonus/equity: not specified; bene...
Onsite
Experience managing operational or administrative teams
Strong background in operational delivery and service improvement
Overseeing patient administration and clinic coordination
The role involves leading the day-to-day operational delivery of services across London Medical to ensure efficiency, safety, and high patient experience standards

Job Summary

  • The role involves leading the day-to-day operational delivery of services across London Medical to ensure efficiency, safety, and high patient experience standards.
  • Candidates will act as an escalation point for operational issues and drive continuous improvement through the development of standard operating procedures.
  • Bupa offers a comprehensive benefits package including 25 days annual leave, flexible holiday schemes, health insurance, and support for professional registration fees.

Matching Summary

The role involves leading the day-to-day operational delivery of services across London Medical to ensure efficiency, safety, and high patient experience standards.

Salary

Base: £42,000pa; Bonus/Equity: Not specified; Benefits: Professional registration fees, 25 days leave, health insurance, pension plan

Skills & Requirements

Must-have

  • Experience managing operational or administrative teams
  • Strong background in operational delivery and service improvement
  • Overseeing patient administration and clinic coordination
  • Handling complaints and complex operational challenges
  • Proficiency with Microsoft Office and patient management systems

Nice-to-have

  • Experience within outpatient or diagnostic services
  • Experience in financial or healthcare insurance environment
  • Formal leadership or management qualification
  • Concierge-style patient experience focus
  • Continuous improvement culture mindset

Key Requirements

  • Experience in private healthcare or premium service environment
  • Leadership experience in clinical or administrative settings
  • No specific visa requirements mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter